Last updated 3 September 2026

Terms of Service

These terms cover every quote, shipment and payment between you and SellUsedRAM, operated by Atlas ITAD LLC, a Rhode Island limited liability company (RI entity 001813257). Requesting a quote, accepting one, or shipping hardware to us means you agree to them. They are written to be read, not skimmed. If anything here contradicts an email we sent you about your specific order, the email wins.

1. Who can sell to us

• You are 18 or older and located where it is lawful to sell used computer hardware to a US buyer.
• You own the hardware outright, or you are authorized by the owner to sell it. Company assets require someone with authority to dispose of them. Leased, financed, or lien-encumbered equipment cannot be sold to us until the lender releases it.
• Nothing you send us is stolen, counterfeit, or subject to a hold, investigation, or export restriction. We record serial numbers at intake and we cooperate with law enforcement on stolen property. If we find a problem, we may hold the hardware and payment until it is resolved.
• We do not buy devices that are activation-locked, MDM-enrolled, or otherwise locked to someone else. If one arrives, payment is held until you remove the lock. Unresolved after 14 days, we return it free.

2. Quotes

• A quote is our firm offer to buy the described hardware in the described condition and quantity. It becomes a contract when you accept it and we confirm.
• Firm quotes lock for 7 days, or 72 hours on fast-moving items. The quote email states which. Your package must carry a carrier acceptance scan inside that window.
• If the market falls after we quote you, we still pay the quote. If it rises more than 10% before you ship, we may re-quote upward. We never re-quote downward on market movement alone.
• Indicative prices on this site are ranges for a described part in used-working condition. They are not offers. Only an emailed quote is an offer.
• Quotes are for the exact part numbers, quantities and condition you described. Different hardware gets a different price (see section 5).
• We may decline or withdraw a quote before you ship if we learn the description was inaccurate, the hardware is ineligible under section 1, or we suspect fraud.

3. Shipping to us

• Inbound shipping is free. Once you accept, we email a prepaid label. For orders over $500 we will send a box and packing supplies on request.
• Pack per the instructions in the label email: modules in anti-static bags or trays, no loose modules in envelopes, drives padded individually, laptops with the battery installed per UN 3481. Damage caused by packaging that ignores those instructions is graded as received.
• Once the carrier scans our prepaid label, the shipment is our responsibility. If the carrier loses or damages it, we pay you the quoted amount for what your packing list shows shipped, provided you used our label and followed our packing instructions.
• For lots over roughly 50 modules or $5,000 we may split the shipment into more than one box, or arrange freight with you directly. We tell you before you ship.
• Ship only what you were quoted for. Unquoted extras are handled under section 5.
• Please include a packing list. For business sellers, a manifest with part numbers and quantities is required on lots over $5,000. Our intake count is checked against it.

4. What happens when it arrives

• We photograph the box on arrival and count everything before it is unpacked. Our documented intake count is the count we pay on. If it differs from your packing list we tell you the same day, with photos.
• RAM is tested on our bench. Storage devices are read for SMART health and then erased (section 7). Laptops and CPUs are tested as described on How it works.
• Grading follows the published rubrics on How it works. Those rubrics are part of these terms.

5. Revised offers and returns

• If testing or intake disagrees with your description (different part, lower grade, short count, failed modules), you get an email with photos and a revised offer for what actually arrived.
• You choose: accept the revised offer, or have everything sent back at our cost. We ship returns within 5 business days. No restocking or handling fee, ever.
• Hardware that arrives working and as described is paid at the quoted price. A revised offer is never lower than the quote for the items that matched.
• If you do not respond, we send reminders for 30 days and one final notice. If we still have no answer 60 days after the revised offer was sent, you agree that the hardware is abandoned, title passes to us, and we may process it (test, erase, resell, or recycle) without further payment.

6. Payment

• We pay within 48 hours of test completion (2 business days), to the name on the order only. We do not pay third parties, and we do not change the payee after the box ships.
• Methods: Zelle (default), PayPal, mailed check, or ACH on orders over $1,000. Wire on request for orders over $5,000. We do not pay in cryptocurrency or gift cards.
• Business sellers may receive a written purchase order before shipping and a remittance record after payment. We may ask for a W-9 or a government ID to verify the payee on larger orders.
• You are responsible for any tax consequences of the sale.
• First-time business sellers with lots over $10,000 may ask for a pilot: ship a first box worth $5,000 to $10,000, get paid on it, then ship the rest. We always agree to that.

7. Data on storage devices

• Back up and remove your data before shipping. Once a drive arrives, we treat it as ours to erase.
• Every drive we resell is erased with a commercial erasure tool that records the method applied per drive (overwrite or firmware sanitize, whichever the drive supports) and verifies the result. An erasure report is available on request for every drive we erase.
• Drives that fail erasure or SMART health are destroyed rather than resold.
• We do not access, copy, or keep any data on your devices beyond what the erasure tool reads to do its job.

8. Our limits

• Our total liability to you on any order is the quoted amount for that order, or the revised offer if you accepted one. We are not liable for lost profits, business interruption, or indirect damages.
• Nothing here limits liability that cannot be limited under Rhode Island law.

9. Your warranties to us

By shipping to us you confirm that section 1 is true, that the hardware is as you described it, and that you have removed any data you wish to keep. If a claim arises because those statements were false, you agree to cover our costs.

10. General

• These terms are governed by Rhode Island law. Disputes are heard in the state or federal courts in Providence County, Rhode Island. Before filing anything, either side agrees to try to resolve it by email or phone for 30 days.
• We may update these terms. The date at the top changes when the text does, and the version in force is the one live when you accepted your quote.
• If a clause is unenforceable, the rest stands.
• Questions: quotes@sellusedram.com with "Terms" in the subject line. Atlas ITAD LLC, 700 Narragansett Park Dr Ste 100, Pawtucket, RI 02861.

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